Difficulties Installing WSUS on Server 2008 R2 – Fails at
Configuring Database – Error 1722
Running Server 2008 R2 and trying to install WSUS 3.0
service pack 2, I found I consistently got an error upon trying to add the
role, whether it be from using a dedicated installer from Microsoft or just by
adding the feature from within Server Manager.
Lots of Googling suggested lots of different fixes, and I’ve
tried a lot. I put it down to the old install of WSUS which had been working successfully
but removed for a time, had left some files behind that were corrupting the new
install. But I trawled through the server and ran powershell scripts to remove
files all to no avail.
The error is really unhelpful, and the install would always
fail at the ‘Configuring Database’ stage, displaying error 1722 and saying: There
is a problem with this Windows Installer package. A program run as part of the
setup did not finish as expected. Contact your support personnel or package
vendor.
I’d seen some posts online about it being to do with the
version of dot net that is installed. I removed a version simply through add
remove previous Windows Updates, restarted the server and attempted a reinstall. I got the same 1722 error again and went back to troubleshooting.
After going through the logs with a fine tooth-comb I found
the following snippet:
Action PERF_COUNTER_INST, location: C:\Program Files\Update
Services\Setup\HideConsoleApp.exe, command:
C:\Windows\Microsoft.NET\Framework64\v4.7.2053\InstallUtil.exe
Well, I looked for the Dot Net folder it was siting and found that it didn’t exist. Very strange. I did a web
search for the 4.7.2053 version of Dot Net and downloaded a standalone
installer.
Firstly, I ran the installer and chose to repair – just to
see if this would fill in any missing files. A reinstall failed just like
before.
I vaguely remembered seeing about uninstalling the dot net,
and we had other apps using it but all using different versions. Instead removing previous Windows Updates I used the installer package I downloaded which upon running offers an uninstall option.
After completing I didn’t even need to restart, and went
back into Server Manager to add the WSUS feature again. Hey presto, this
worked!
So, I would say if you’re trying to install WSUS on Server
2008 R2 and get an error at configuring database, saying ‘There is a problem
with this Windows Installer package. A program run as part of the setup did not
finish as expected. Contact your support personnel or package vendor’ then use
the dot net installer package to remove that 4.7.2053 version of WSUS and then
attempt a reinstall.
I hope this helps someone else to get their WSUS back up and
running!
I’ve linked to the “NDP47-KB3186500-Web” dot net file on my one drive, here: https://1drv.ms/u/s!Ah2bljWLnhgliBVg0MXrZnlgr-Kg
I’ve linked to the “NDP47-KB3186500-Web” dot net file on my one drive, here: https://1drv.ms/u/s!Ah2bljWLnhgliBVg0MXrZnlgr-Kg
No comments:
Post a Comment